Privacy
Narrow.TV privacy policy
Last updated: 3 October 2026
Privacy Policy – Narrow.TV Player
Last updated: October 3, 2026
Narrow.TV ("we", "us", or "our") respects the privacy of its users. This Privacy Policy describes what information is processed when you use the Narrow.TV Player application and its associated services.
1. About Narrow.TV
Company Name: Narrow.TV
Website: https://www.narrow.tv
Email: info@narrow.tv
Phone: +31 (0)85 401 81 62
Address: Maarssen, Netherlands
2. Purpose of the Application
Narrow.TV Player is a digital signage and content display solution that enables businesses, hospitality venues, and organizations to display digital content on screens, digital menu boards, kiosks, and other displays.
Users can manage their content through the online dashboard at https://dashboard.narrow.tv.
3. What Data Do We Process?
Account Information
When you use a Narrow.TV account, the following information may be processed:
- User name
- Email address
- Organization or company name
- Login credentials
- User preferences and settings
This information is used solely for providing the service and managing user accounts.
Device Information
The Narrow.TV Player application processes technical information necessary for the operation of the service, including:
- Device platform (Android, Linux or Windows) and, on Android, the device model
- Operating system version
- Application version
- Screen configuration
- Device ID or installation ID
- Diagnostic data and error reports
- Network status
This information is used for:
- Delivering content to displays
- Device management
- Service monitoring
- Technical support
- Troubleshooting
4. Data We Do Not Collect
The Narrow.TV Player application does not collect:
- User location data
- Contact lists
- Photos or personal media files
- Phone call information
- SMS messages
- Advertising profiles
5. Use of Data
We process data solely for the following purposes:
- Providing Narrow.TV services
- User authentication
- Managing connected screens and devices
- Technical support
- Securing our systems
- Improving the stability and performance of our services
6. Sharing of Data
We do not sell personal data to third parties.
Data is shared only when necessary for:
- Hosting and infrastructure services
- Security and maintenance purposes
- Compliance with legal obligations
7. Data Retention
Personal data is not retained longer than necessary to provide our services or as required by applicable legal obligations.
8. Security
We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
9. User Rights
Under the General Data Protection Regulation (GDPR), users have the right to:
- Request access to their personal data
- Request correction of their personal data
- Request deletion of their personal data
- Object to the processing of their data
- Request data portability
Requests may be submitted via info@narrow.tv.
10. Children
Our services are intended for business users and are not directed at children under the age of 16.
11. Changes
We may update this Privacy Policy from time to time. The most recent version will always be published at: https://www.narrow.tv/privacy-policy
12. Cookies
A cookie is a small text file that a website stores in your browser. On www.narrow.tv we only use cookies that are needed to make the site work and, if you consent, cookies from Google Analytics.
| Cookie | Purpose | Type | Retention |
|---|---|---|---|
| nt_consent | Remembers your cookie choice. | Necessary | 6 months |
| _ga | Distinguishes visitors for the statistics. | Statistics, only with consent | 13 months |
| _ga_<ID> | Keeps track of a visit (session) for the statistics. | Statistics, only with consent | 13 months |
Google Analytics
With your consent we use Google Analytics 4 by Google Ireland Limited to see how visitors use the site, for example which pages are viewed. Google Analytics only loads after you have given consent. Google Signals and advertising features are switched off and we do not use the data for advertising. Google Analytics 4 does not store IP addresses. Data may also be processed in the United States; Google participates in the EU-US Data Privacy Framework. We keep the statistics for at most 14 months.
Changing your choice
You can give or withdraw your consent at any time via Cookie settings at the bottom of every page. If you withdraw your consent, we stop measuring and remove the Google Analytics cookies. After six months we ask for your choice again.
Dashboard and apps
The dashboard (dashboard.narrow.tv) uses a cookie to keep you logged in; it disappears when you log out or when your session expires. The apps for screens, kiosks and registers store a pairing code on the device. These are needed to provide the service, so we do not ask for consent.
13. Contact
If you have any questions regarding this Privacy Policy, please contact:
Narrow.TV
Email: info@narrow.tv
Phone: +31 (0)85 401 81 62
Website: https://www.narrow.tv